Our office is implementing a new system for “confirming” dental hygiene appointments which are generally scheduled 6 months in advance.
of the following do you think would work the best? We are trying to decrease last minute/day of cancellations. 1) Two days prior.This is Cherie calling from ABC Dental.
is a courtesy call to remind you of your 60 minute appointment with Dr.
for Monday October 7th at 2:30pm. We look forward to seeing you then! 2) 1 week prior.
is Cherie calling from ABC Dental. I am calling to verify your time commitment with Dr.
on Monday October 7th at 2:30pm. We have reserved 60 minutes for you.
you be here? (patients says yes) Great! Would you like a courtesy call a few days prior to your appointment? 3) 1 week prior.
as above but replace “time commitment” with “appointment.” *I appreciate your input*